Cookie Policy

QIOSK uses cookies and similar tracking technologies across our platform to ensure the website functions correctly, to understand how users interact with our services, and to deliver a more personalised experience. This Cookie Policy explains what cookies are, how QIOSK uses them, the types of cookies we deploy, and how you can manage your preferences. This policy should be read alongside our Privacy Policy, which provides further detail on how we handle personal data collected through our platform.

Cookies are small text files that are placed on your device — including your computer, tablet, or mobile phone — when you visit a website or use an online platform. They are widely used to make websites work efficiently and to provide information to site operators. Cookies allow a website to recognise your device across pages and visits, remember your preferences, and provide a smoother, more consistent experience. Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a set period of time (persistent cookies).

QIOSK uses cookies for a range of operational and analytical purposes across the platform. Specifically, we use cookies to:

• Ensure the platform functions correctly and securely for all users, including vendors, retailers, and customers
• Maintain your login session so you remain authenticated as you navigate between pages
• Remember your preferences, settings, and configuration choices within the platform
• Understand how users navigate and interact with the platform through aggregated analytics
• Identify and resolve technical issues, errors, and performance bottlenecks
• Measure the effectiveness of platform features and new functionality rollouts
• Deliver relevant content and, where consent is provided, personalised marketing communications
• Support fraud prevention and platform security mechanisms

In addition to cookies set directly by QIOSK, our platform may also place cookies from trusted third-party providers. These third parties include:

• Analytics providers such as Google Analytics, which help us understand platform usage and user behaviour
• Payment processors that set cookies to facilitate secure transaction handling and fraud prevention
• AI model providers powering the AI Studio feature, which may use session-based identifiers
• Marketing and advertising platforms, where consent has been provided for targeted content delivery
• Customer support and communication tools that use cookies to manage chat sessions and interaction history

Cookies placed on your device operate for varying durations depending on their type and purpose. The two primary categories of cookie duration are:

You have the right to control which non-essential cookies are placed on your device. QIOSK provides the following options for managing your cookie preferences:

• Cookie Preference Centre — Upon your first visit to the platform, you will be presented with a cookie consent banner allowing you to accept all, reject non-essential, or customise your preferences by category
• Browser Settings — Most modern browsers allow you to block or delete cookies through your privacy or security settings. Please refer to your browser's help documentation for specific instructions
• Opt-Out Tools — For third-party analytics cookies, you may use opt-out tools provided by those services, such as the Google Analytics Opt-Out Browser Add-On
• Withdrawing Consent — You may withdraw your consent for non-essential cookies at any time by returning to the Cookie Preference Centre, accessible via the footer of the QIOSK platform
• Do Not Track — Some browsers offer a Do Not Track signal. QIOSK will respect Do Not Track preferences where technically feasible and in accordance with applicable guidance

The QIOSK AI Studio feature uses cookies and session identifiers to support the following functions:

• Maintaining your authenticated session during AI Studio usage to ensure secure access to generated content
• Storing temporary state data related to your active image generation or campaign creation session
• Associating generated outputs with your retailer account for retrieval and future use
• Supporting usage analytics that help us understand how retailers engage with AI Studio features
• Facilitating communication with third-party AI model providers under strict data processing controls

QIOSK's use of cookies is governed by the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). Our legal basis for each category of cookie is as follows:

• Essential cookies are deployed on the basis of legitimate interests, as they are strictly necessary for the platform to function and no consent is required under PECR
• Performance and analytics cookies are deployed on the basis of your consent, which you provide through our Cookie Preference Centre
• Functional cookies are deployed on the basis of legitimate interests where they enhance usability, or on consent where they involve any personal data processing
• Marketing and targeting cookies are deployed solely on the basis of your explicit consent, which you may withdraw at any time

Some cookies collect or facilitate the collection of personal data. Where this is the case, such data is processed in accordance with our Privacy Policy and UK GDPR. The types of data that may be collected through cookies include:

• IP address and approximate geographic location derived from network data
• Device type, operating system, and browser version
• Pages visited, navigation paths, and time spent on each page
• Referral source indicating how you arrived at the QIOSK platform
• Interaction data such as clicks, scrolls, and form completions
• Session identifiers used to maintain authentication and platform state
• Preferences and settings stored to personalise your platform experience

QIOSK may update this Cookie Policy from time to time to reflect changes in our use of cookies, the introduction of new platform features, or amendments to applicable law. When material changes are made, we will notify registered users via email or a prominent notice on the platform. The date at the top of this policy reflects when it was last revised. We encourage you to review this policy periodically so that you remain informed about how we use cookies and how you can manage your preferences.

If you have any questions about our use of cookies or wish to exercise any of your rights in relation to data collected through cookies, please contact the QIOSK team using the details below. We will respond to all enquiries within a reasonable timeframe and no later than one calendar month where a formal data rights request is made.